DO YOU TAKE RETURNS AND EXCHANGES?

We Sure Do! Please read our returns policy below! If you meet the criteria below, you can contact us with your order number.

*** ALL RETURNS MUST BE APPROVED BY OUR SUPPORT TEAM PRIOR TO BEING SENT. ***

Requests for returns or exchanges must be made within 7 days of receiving your order. Personalized items cannot be exchanged as we cannot stock them.

Any claims for misprinted/damaged items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

If the items are misprinted or damaged, please send us your order number + a picture/photo of the item that is damaged.

Our Refund Support will take care of you from there, and we will send you a brand new item free of charge.

If you do have an issue with your order, please contact customer service FIRST! Do not return any merchandise to the manufacturer, or to us without first contacting our customer service department.

Our return policy covers you for 30 days. We cannot offer you a refund or exchange after 30 days.

If you need to return or exchange your order, please read the following instructions carefully:

REASONS WHY YOU WANT TO RETURN OR EXCHANGE YOUR ORDER

A change in size
It happens that you make a mistake. We are all human right? Please insert a note that states which size you would like and we will send you the correct size.

You received the wrong item
Like we said; We are all human right? Although we double check everything, it can happen that we send you the wrong item. No worries, please send a photo of the incorrect item they received to support@irondiscipline.co and one of team will follow it up for you.

You received a damaged/faulty item
Although quality is one of our top priorities, it can happen that a damaged item is sent out by mistake. In this case you do not need to return the item. You can keep it, maybe sew it yourself, use it as a rag or throw/give it away. The only thing we need you to do is send us a support email (support@irondiscipline.co) stating your order number and please include a photo of the damaged good. If we can see on the photo it is damaged, we will send you a new item 100% free of charge ASAP.

If you meet the above criteria please shoot us an email to support@irondiscipline.co. Also we would love it if you could tell us the reason why you are returning your item. We strive to get you the best quality possible, so we'd love to learn from your experience to even up our quality some more.

WE DO NOT ACCEPT RETURNS OR EXCHANGES IF

You want a refund/return because you "changed your mind" or "have a deadline delivery date to meet". Our products are print on demand/made to order and therefor we cannot accept returns with that inquiry after the first 24 hours of ordering. We recommend you order our products before you actually need them.

Our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction that contributes to climate change, so thank you for making thoughtful purchasing decisions!

Any further questions about our return policy?
Please send us an email at support@irondiscipline.co and we will help you out to the best of our abilities!