DO YOU TAKE RETURNS AND EXCHANGES?


We Sure Do! Please read our returns policy below! If you meet the criteria below, you can contact us with your order number.

*** ALL RETURNS MUST BE APPROVED BY OUR SUPPORT TEAM PRIOR TO BEING SENT. ***

Requests for returns or exchanges must be made within 7 days of receiving your order. Personalized items cannot be exchanged as we cannot stock them. 

Any claims for misprinted/damaged items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

If the items are misprinted or damaged, please send us your order number + a picture/photo of the item that is damaged.

Our Refund Support will take care of you from there, and we will send you a brand new item free of charge.

If you do have an issue with your order, please contact customer service FIRST! Do not return any merchandise to the manufacturer, or to us without first contacting our customer service department.

Our return policy covers you for 30 days. We cannot offer you a refund or exchange after 30 days.

If you need to return or exchange your order, please read the following instructions carefully:

Any further questions about our return policy?
Please send us an email at support@irondiscipline.co and we will help you out to the best of our abilities!